What to do when copy orders are rejected: margin and server limits

Most failed copy orders come from insufficient margin or a broker server throttling or rejecting orders. Depending on the cause, deposit, lower the multiplier or switch servers; rejected trades can be caught up at the current price.

Niubang editorial · Updated

Find out which kind of rejection it is

Most failed copy orders have one of two causes: the copy account does not have enough free margin, or the broker's trading server rejected or throttled the order.

When a copy account collects repeated rejections, Niubang emails the account owner with the type of cause and what to do.

Not enough margin

When the broker returns NO_MONEY, the account's free margin is not enough for this trade. It happens most when the master holds many positions and your multiplier is large.

Either deposit more or lower the multiplier in My subscriptions (我的跟单). What matters is free margin, not balance: with many open positions and low leverage, the balance can be enough while the margin is not.

Server throttling or rejection

The broker's trading server rejected or limited the order, for example after too many requests in a short time. Switching to another trading server (access point) of the same broker usually fixes it; enter the new server name in My subscriptions afterwards.

Orders cannot be opened while the market is closed at weekends and on holidays; that is not a fault.

Symbol mismatches

If your broker does not offer the master's symbol, or has two plausible candidates (for example XAUUSD and XAUUSD.m), the system does not guess and skips the trade. Use an account that has the symbol, or ask support to add the mapping.

Copy trading involves risk, and a strategy's past performance does not guarantee future returns.

FAQ

Is a rejected trade reopened automatically later?
No. After fixing the margin or server, you can tap Catch up (一键补单) in My subscriptions to copy the master's current positions at the current market price, which may differ from the master's entry.
The email says margin is insufficient, but my account has money?
Check free margin, not balance. When open positions tie up a lot of margin, a healthy balance can still be unable to open new trades.

Trading involves risk of loss. Historical performance does not indicate future returns. Niubang provides records and technology, not investment advice.

Risk disclosure · Terms